Myntra is an Indian e-commerce platform specializing in fashion and lifestyle products. It was founded in 2007 and is headquartered in Bengaluru, Karnataka. The platform offers a wide range of clothing, footwear, accessories, beauty products, and home decor from various brands, making it a popular choice for online shoppers in India.
In this article, we will discuss the steps you must follow to cancel your order on Myntra after it has been shipped.
How Can I Cancel My Order on Myntra After Shipped?
You can cancel your order on Myntra after it has been shipped, but the process is complicated. Once your order is shipped, you cannot cancel it online. You need to contact the Myntra customer care team to cancel the order.
Steps to cancel your order on Myntra after it has been shipped:
A. Contact Myntra customer care:
The first step is to contact the Myntra customer care team. You can contact them through their website or app. Click on the ‘Contact Us’ button at the bottom of the page, and you will be redirected to a page with different options to contact Myntra.
B. Cancellation Request:
Once you have contacted Myntra customer care, you need to request the cancellation of your order. The customer care executive will ask for your order details and the reason for cancellation.
C. Return the product:
After the cancellation request is approved, you must return the product to the seller. Myntra will provide you with the return address, and you need to ship the product back to the seller within the given time frame.
D. Refund process:
Once the seller receives the product, they will inspect it and approve the refund. The refund process may take 7-10 days, depending on your payment method.
Advantages of shopping on Myntra:
Myntra is one of the leading online fashion stores in India. It offers a wide range of products from various brands at affordable prices. Some of the advantages of shopping on Myntra are:
- Wide range of products: Myntra offers a wide range of fashion and lifestyle products, including clothing, footwear, accessories, home decor, and more. This gives customers a lot of options to choose from and makes it a one-stop shop for all their fashion needs.
- Competitive prices: Myntra offers competitive prices on its products. Additionally, it frequently offers discounts and promotions, which can help customers save money on their purchases.
- Convenient shopping experience: Myntra has a user-friendly website and app that makes it easy to browse and shop for products. Customers can also track their orders and get updates on their status through the app.
- Easy returns and exchanges: Myntra has a hassle-free returns and exchanges policy. Customers can return or exchange products within 30 days of purchase, as long as they are in their original condition.
- Multiple payment options: Myntra offers multiple payment options, including cash on delivery, credit card, debit card, and net banking. This gives customers the flexibility to choose the payment method that is most convenient for them.
How can I cancel my order on the Myntra app after it shipped?
If you have placed an order on the Myntra app and want to cancel it after it has been shipped, you can follow the below steps:
- Open the Myntra app on your device.
- Go to the “My Orders” section and select the order you want to cancel.
- Click on the “Cancel Order” option and select the reason for cancellation.
- Submit your cancellation request.
Please note that if your order has already been shipped, you cannot cancel it directly through the app. You must contact the Myntra customer care team to cancel the order. You can follow the steps mentioned in the previous answer to do so.
Are there any cancellation charges in Myntra?
Myntra does not charge any cancellation fees if you cancel your order before it has been shipped. However, if you cancel your order after it has been shipped, you may be charged a cancellation fee. The fee may vary depending on the seller and the product.
It is important to note that if you cancel your order after it has been shipped, you will have to return the product to the seller and the refund process may take some time. It is always advisable to cancel your order before it has been shipped to avoid any cancellation fees or delay in the refund process.
How Can I Cancel My Order on Myntra After Shipped?
Here are the steps to cancel an order on Myntra after it has been shipped:
- Login to your Myntra account.
- Go to ‘My Orders’ from the menu.
- You will see the list of all your orders, including the shipped order you want to cancel.
- Click oniew Order Details’ for the specific order you want to cancel.
- On the order details page, click the ‘Cancel Order’ option.
- A pop-up will appear asking you to confirm the cancellation. Click ‘OK’.
- Myntra will review your cancellation request and process it.
- You will receive an email from Myntra confirming whether your cancellation request has been approved or rejected.
- If approved, Myntra will refund the payment method you used to purchase. The refund process usually takes 5-7 business days.
- You will also have the option to return the product to Myntra to claim the refund. Instructions for product return will be provided in the cancellation approval email.
- However, note that Myntra can approve or reject cancellation requests after an order has been shipped. There are no guarantees they will approve your specific Request.
So, You can request to cancel the order from your Myntra account after it has shipped. But Myntra must approve the cancellation for it to be effective. You will likely need to return the product to get a refund.
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Can I cancel my order after it has been shipped on Myntra?
Yes, you can cancel your order after it has been shipped on Myntra, but you need to contact the customer care team.
How can I contact Myntra customer care?
You can contact Myntra customer care through their website or app. Click on the ‘Contact Us’ button at the bottom of the page, and you will be redirected to a page with different options to contact Myntra.
What happens if I refuse to accept the order?
If you refuse to accept the order, it will be returned to the seller, and the refund process will be initiated.
How long does it take to get a refund from Myntra?
The refund process may take 7-10 days, depending on your payment method.
Is it safe to shop on Myntra?
Yes, it is safe to shop on Myntra. The website uses secure payment gateways to ensure safe and secure transactions.
In conclusion, canceling an order on Myntra after it has been shipped is possible, but it requires a few extra steps. The process may take some time, but Myntra’s customer care team will always assist you. Shopping on Myntra is easy, safe, and convenient, and they offer a wide range of products at affordable prices.